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The original message must have arrived in the Inbox of the recipient, i.e.The recipient also must be using the Outlook desktop app, i.e.Both users are on Exchange within the same organization. You can’t recall messages sent to email addresses outside your organization.Requirements for the recall process to be successful But as mentioned, the conditions have to be right for the recall process to work. Ideally, the recipient of your message will open the recall notice, and the original message will automatically be deleted. Click OK. If you kept the box checked to receive notification if the recall succeeded or failed, you will receive an automated email informing you of the status.and resend the message, click Delete unread copies and replace with a new message. If you want to fix a typo, add an attachment, etc.If you want to recall your message altogether, so it will be deleted from the recipient’s mailbox, click Delete unread copies and replace with a new message.Click the Actions button in the Move section.The video above will walk you through the recall steps in Outlook 2013 or 2016 (this option is not available in the Outlook Web App.): If you’re lucky, the conditions might be right to use the message recall feature in Outlook. You click “Send” and instantly realize it was a mistake.